It's disappointing to read this review as you were a previous Landlord of ours who took your property back in February (hence us passing on your contact details to the Tenants) and then failed to carry out inspections. We did in fact reimburse you some management fees when you decided you no longer wished us to manage the property for you. Your review is false as the situation you now find yourself in is purely down to your management of your own property. If you wish to discuss any further, although you have already spoken to our Lettings Director, then please contact us. In the meantime I suggest you remove this review which has been reported.