I am happy to provide specific. Your admin person is unhelpful and and most importantly rude. I won’t name any name here, because only one person was like this in my previous experience. I understand she’s probably don’t want to go out of her way to help me and process whatever paperwork she got but lack of willingness to communicate and help, renter can loose out on a place right??? But it’s ok, I took my business somewhere else and found a better property at the end and I will need to purchase a house when my lease is up and you know what, I am avoiding Winkworth at all cost.