Updated on Oct 25: The Sales team is excellent but the property management team is terrible. I have reported a case - a non-working oven for nearly 2 months but still having not been fixed. Everytime they replied me to call me back but it never happened. I think this sustaining service is one of the key factors when you choose a property agent. I thought to ask them to help to buy a new house next but I gave up now. It is a great experience with the Winkworth Reading team. From initial inquiry till the moving into the new house. It is great to have Holly and Annette in the whole process. They are working proactively to meet me needs and always provide timely response to me query. Very much advise working with Winkworth if you are looking to buy/sell your property.