The property management team are absolutely terrible. We were reliable tenants for two years. We had a severe leak and mould issue that lasted over 5 months with absolutely no help from the team. As a result, we actually decided to hand in our notice as no one could give us a timeframe for when they mould would be cleared. We have now been waiting a month to see any of our deposit back. Avoid renting with Winkworth Reading at all costs.