These guys exceed all expectations, Fact! Having been a Landlord for many years, I made the mistake of using one agency for maybe 15 years. I assumed having worked with them so long they would be my trusted advisers. After having a few too many problems, i approached James Hathaway and Jame Old. Both James' are extremely knowledgeable, know the market and know there stuff! Having taken their advice on rental expectations and when to market the property, the property was let in days!! The new tenants where screened extremely well and are fantastic. Before anyone says it's easy to let a property if you reduce the rent, the advise was a rent increase based on knowledge of going rates! If you want an agent that actual cares and really knows their stuff, Winkworth Reading I would highly recommend.