Nothing but good things to say about Prospect Reading. The process is well managed from beginning to end and whoever you speak to friendly and helpful. Special mention to Cameron who is always knowledgeable about the properties, gets back to my calls & emails quickly and is just so easy to deal with :)
I have just rented a property through Prospect Reading and have found them extremely helpful throughout. I ran into an unusual obstacle with referencing caused by incompatibility between my bank and the referencing company Goodlord. This was quite stressful and I was worried about losing the property, but the agents at Prospect reassured me throughout my many frantic phone calls, and moreover were proactive in chasing a solution on their end. The whole process was made a lot easier by contact with staff who seemed to genuinely appreciate the position of tenants trying to secure a new property, and displayed both initiative and interest. Whenever I had a query or wanted an update it was very easy to get in contact, and everyone at the agency knew who I was, not just the agents overseeing my file. Everyone had a very welcoming manner that was just the right balance of professional and personal. To be quite honest I was really pleasantly surprised to have this experience with a letting agency. I would definitely recommend Prospect as they have acted as proper mediators and not just (as I have experienced in the past) impersonal representatives of the landlord. Many thanks to Kurt, Chira and colleagues.
Good Experience working with Prospect. We bought and sold our house with them and both the process was super efficient just like all of their staff. I would like to special mention Michael Sharp and Aimee Smith who were dealing with our case and they are really nice people. They always made sure that we are aware of each and every step of the process and things are moving forward at good speed. There was hardly anytime I can remember when I have to follow up with them as it was always these people coming back to us with updates. Overall, I would highly recommend Prospect and their Services.
I've used prospect twice over the years to sell and they've done a great job each time often finding a buyer very quickly and at the price I wanted to sell at. What more can you ask, I would certainly use them again in the future when needed.
After only enquiring after one property, Prospect had the foresight to set me up with two viewings, as they had another property which matched my requirments. The viewings went very smoothly and Liam was very professional in showing me around the properties.
Thanks for the support with Kurt Owen, he can smooth the my letting process, responsive and professional
Kurt was extremely professional and very prompt in responding to my questions regarding the let. It made for what can be quite a stressful experience rather pleasant. Thanks for all your effort.
I would love to thank prospect reading for their professional services. I am an international and they have made my settlement in the UK more easier. I would like to thank Kurt for his continual support and help.
Kurt was quick to deal with queries and was friendly and helpful when doing so.
Kurt Owen provided excellent service, he was professional, responsive and helpful.
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24 King Street, Reading, RG1 2HE, Reading, RG1 2HE, UK, RG1