We have been customers of Prospect for many years, both as buyers and landlords, and have consistently received a very good level of service over the years from both their Reading and Wokingham branches. In particular, Vickie Cripps has managed our property for several years and has always provided an excellent level of service. She deals with both our enquiries as landlords and the tenants’ requests promptly, professionally, and efficiently. She keeps us informed of any issues that arise and takes the necessary steps to resolve matters as quickly and smoothly as possible. Whether it’s organising property inspections, arranging gas safety checks, handling repairs, or managing contract renewals, Vickie has always been proactive, reliable, and supportive. She acts as an excellent intermediary between ourselves and the tenants, giving us real peace of mind knowing the property is being managed properly and professionally. Vickie is friendly, approachable, knowledgeable, and a pleasure to deal with. We really appreciate the excellent service she has provided over the years.