Recently I used Prospect to help me find a flat in the Reading area. I found one i liked that had been advertised with gym access. I thought great i could use that and would be extremly handy. After paying them £645 admin fee which is crazy money and unacceptable to setup the agreement they then told me that i wouldnt have access to the gym as the property mgmt company had changed and the block of flats i was in, wasnt allowed access anymore. Throughout the whole dispute process which lasted a couple of months they were unproffesional, not upfront or proactive in solving the problem. I spoke with three to four different people as no one was taking charge, i was left to feel ripped off by the admin charges and very frustrated. I would not recommend Propect to anyone, you would be better dealing with are more proffesional organisation like Haslams in Reading. The are not worth the Star above that i had to pick to post the comment.