I wish I could go for 0. What a sub level service you get. Went 6months no heating downstairs of house so couldn't use lounge during winter and had to dress like a sumo if I needed yo stay there for long. Always blaming 1 thing or another. Took our money quickly but since moving 1 month ago still waiting on deposits. So much for that guarantee. And if you need to speak to property manager better be ready Chacewater up your chase up. Poor