NO SHOW!! on an arranged viewing Totally disgraceful. AVOID! Had booked in a viewing for with "Ryan" Q2 1bed flat for 12:00 30/09 Reading 11:50 arrived 10 min early, no one at the buzzer. 12:10 call received that "Josh would be there in a moment" 12:20 called again and was informed by "Ben" that Josh was inside and he would come down (complete lie) 12:30 called to say I'm leaving..And that they missed a solid buyer... Total of 1 hour wasted.....disgraceful!! This is no way to conduct viewings or serious buyers.. Totally bad service and even if I liked it I would have been put off by Prospect management you need to avoid scenarios like this farce today.... Please speak to "Ben & Josh".. to see how they can improve and avoid... Will be avoiding in future