In November, I instructed Prospect to list my house which had been on with another agent for nearly a year. The pre-sales talk was all very positive and professional. After I had signed the instruction however, I didn't really hear much. I only had 3 viewings before Christmas, I then had to ring them for an update and for a plan in the new year. My other agent, Parkers, managed about 9 viewings in the same time period and proactively rang me with a plan for the new year. I have since had a sale agreed with Parkers and the only thing that I feel Prospect did was to push up the fee with Parkers due to the multi-agent listing. It was a complete waste of time and money from my side.