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Prospect - Reading

A selection of reviews/testimonials by highest rating
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1.00 /5

Very unprofessional and rude staff. After confirming my interest in a property, I was promised an email confirming all the details of the property from them. After a while, still didn't receive an email, I called again just to find out that the property I told I was interested in was GONE and given to someone else. Being very pressured with time to find an apartment, I was left with 0 options. Even when I talked to the agent and told him that I was waiting for an email for that property, I received a very rude response. There is 0 communication between the agents. Never use their service, look for other agencies FOR SURE!

Reply from agent

Thank you for taking the time to leave us a review, Sara. We're sorry you haven't received the level of customer service we pride ourselves on. If you could email customerservice@prospect.co.uk with details of your experience, we can raise this with the relevant Director and take action to ensure our service is the level you would expect. Many thanks, The Prospect Team

Contact details
Sales Phone:

0118 909 0660

Opening hours

Unknown

Address

24 King Street, Reading, RG1 2HE, Reading, RG1 2HE, UK, RG1

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