The worst estate agency in Reading. I booked to view an apartment by emailed someone work with them called Jon, so I traveled from Manchester to Reading with my wife and daughter. But guess what?! nobody there was waiting for me, I’ve been there for 2 hours trying to contact them waiting outside with my family in freezing wather! Anyway, I emailed his manager Jake and he said: “my colleague said you weren’t there when he was so I can’t help you any further.” Frankly, no big surprise if that the manager then you shouldn’t except any professionalism from their employees! £100 pound train ticket and 3-hour of travelling for nothing. Please don’t waste your time and money with Prospect.