I rented an apartment through Prospect Estate Agency in October 2020 and resided there for nearly five years. The onboarding process was efficient, and any issues I encountered were promptly addressed. The landlady was exceptional and assisted with various matters, including providing an additional mattress topper. Hazel, the Senior Property Manager assigned to me, demonstrated exceptional professionalism. She consistently maintained a polite demeanor and addressed issues and concerns promptly, with regular follow-ups. Urgent matters were resolved immediately. My experience with Prospect Estate Agency was excellent, and I highly recommend their services.