Very friendly service by phone. We only had 3 days to find a property to rent, and Prospect's employees, particularly Simon and Matteo, did their best to accomodate us and fit all our viewings into our tight schedule. And even though it became clear soon we might go for an offer by a different agency, all of Prospect's agents stayed professional towards us and continued to offer us possible properties that might fit our specifications. Should we be in need of a property to rent or buy, Prospect would be one of the first agencies to call. Fantastic service!