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Prospect - Reading

A selection of reviews/testimonials by highest rating
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1.00 /5

Apparently did not like the house after viewing is not a reason good enough for them. They want a big list of things we did not like. Lettings team person rudely asked if we had seen pictures online before coming. Zero professionalism, this is our second bad experience with Prospect. I had to hang up the phone because he kept asking for more and more reasons for rejection as if he is going to change the house for us. Also he said there is a lot of interest on the house to rush us with our decision.

Reply from agent

Thank you for your feedback Shraddha. We ask for as much feedback as possible so we can ensure any future homes we show you are more suitable. We pride ourselves on excellent customer service and are disappointed that you didn't experience this when dealing with us. We will ensure this feedback is passed on to our teams so that we can continue to better ourselves in every possible way.

Contact details
Sales Phone:

0118 909 0660

Opening hours

Unknown

Address

24 King Street, Reading, RG1 2HE, Reading, RG1 2HE, UK, RG1

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