16 years I bought the flat through Prospects and I went to them after being let down for 8 months by another local estate agent to sell the property. From start to finish, the level of communication was a real comfort - once I accepted an offer, I was quickly introduced to Bernadette Martin, Transaction Manager - Bernadette became the voice of calm and reason and made the process easier to understand. I value the time and attention Bernadette gave to me on my first ever sale, she has a wealth of experience that is not just extremely useful but also very interesting! A big thank you to everyone at Prospect, especially Bernadette. Highly recommend their expert services :)