My experience with Prospect Lettings has been highly disappointing and frustrating. I recently moved into a property managed by Prospect Lettings in Reading, UK, and from the onset, I have encountered severe maintenance issues that remain unresolved despite multiple complaints. The property suffers from persistent hot water shortages, making it extremely inconvenient for daily activities such as bathing and washing. Additionally, drainage problems have plagued the property, causing inconvenience and discomfort. Despite promptly notifying both the agency and the landlord of these issues, no solution has been provided. As a tenant, I expect basic living standards, including access to hot water and functioning drainage systems. The prolonged neglect of these essential maintenance issues by Prospect Lettings reflects poorly on their professionalism and commitment to tenant satisfaction. I am deeply dissatisfied with the level of service provided by Prospect Lettings and would caution others against renting through them. The lack of urgency and inadequate response to tenant concerns demonstrate a disregard for tenant well-being and highlight serious shortcomings in their property management practices. Overall, my experience with Prospect Lettings has been marred by unresolved maintenance issues and a lack of accountability. I strongly advise potential renters to consider alternative options to avoid similar frustrations and disappointments.