Parkers Reading
Parkers Reading
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2.00 /5
Sometimes competent, but forget to turn up to their own viewings and also spring hidden fees on you at the last moment.
2.00 /5
They were all nice but when I went to put down my deposit they told me I had to have a guarantor or 6 months rent in advance as it was my first house of my own and rubbish cred score due to mistakes with telecoms in past I said I couldn't have a guarantor not possible not everyone is going to be able to afford 6 months upfront or have a guarantor so what your going to take all there deposits too and not give it back even though you mentioned nothing of costs for signing a contract
2.00 /5
very poor customer service when talking on the phone.
1.00 /5
Their customer service is horrible. I've a closed friend struggling to get in touch as the branch director not allowing to communicate with landlord for some circumstances changes. In the beginning they are nice and smooth but after a while they show their real face .avoid 😔 …
1.00 /5
A year ago I left a 5 stars review (partly bc they asked me so), because the sales team was great and things went pretty smoothly. However, after I moved in everything became a bit of a nightmare. It always takes them so long to fix things, it even took them more than half a year to send people to fix the toilet, and it’s still not fixed and I still have to deal with stuck toilet occasionally just because it doesn’t flush. Also they have been a nightmare when I try to negotiate with the landlord, refusing my request to communicate with the landlord. The letting director has been rude after I asked a few more questions instead of just taking what they offered, can’t even write his email in a professional and polite way. Definitely won’t recommend.
1.00 /5
Extremely disappointing service. We had a property viewing booked for today, but no one from the agency turned up. We waited over 20 minutes in the heat, calling several times only to be met with excuses. The final one was that the agent had brought the wrong key and then simply left. Completely unprofessional and a waste of our time. Would not recommend.
1.00 /5
They've given me appointments several times, only to cancel them at the last minute. They're not serious at all. They've wasted my time. Plus, they ask too many questions and then do nothing.
1.00 /5
1.00 /5
Parkers has been a huge letdown. I've been waiting over two weeks for a basic mattress protector quote from Jay Carter, something that should take a minute. Communication is slow and unresponsive. Alice Beavis was just as useless...rude and unwilling to help with simple things like letting a plumber in to fix a leak. Everything was ended up being liased with the landlord directly anyway...not sure what's her purpose other than to delay and annoy tenants. Look elsewhere. Ideally, at an agency that doesn’t rely on fresh uni grads to run the show. They will be the first ones to take your money in exchange for disappointing service.
1.00 /5
Rude and impolite agent. I would definitely not recommend to all of you. P.S. please don't sue me.
Contact details
Sales Phone:
Sales Email:
Lettings Phone:
Lettings Email:
Opening hours
Monday-Friday: 09:00 - 18:00
Saturday: 09:00 - 16:00
Address
11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1
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About
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
