Poor

Was a tenant with Parkers for a number of years. Avoid this company at all cost. The property was let to us in a horrific state and the property manager failed to respond on a number of occasions. When the property moved from Samuel James to Parkers, they lost the keys on the move over and we had to arrange getting the keys cut to give to them. They did not replace the lock, putting us in a huge security risk. They also left a huge hole in the front door when they changed a faulty lock leaving us at risk. During the COVID-19 pandemic, Parkers failed to follow their own guidelines and staff attended with no PPE including no face masks or sanitiser, putting me at risk. In a complaint, the Managing Director did not wish to comment, nor did they answer any of the complaints raised. They left us with a shower that ran between scalding hot and freezing cold and spat limescale at us, a fridge that would freeze food and a washing machine that flooded the kitchen when put on a 60 cycle. The company is an absolute shambles, and has lied to me and tried to blame me for the majority of the issues raised. When looking for rental accommodation, avoid Parkers at all costs, their staff do not care about paying clients. Look elsewhere and save yourself the bother.