I found Parkers aftersales service quite professional. In the 1.5 years we have lived in the property, we hardly faced any issues barring a couple of occassions when we had not water. But this was given due importance the situation was re-stored very quickly after a request was made to the office. I hope Parkers give me additional discount on administrative charges when I look for a property to let next time. Overall good service. Couple of areas of improvements : 1) The adminstrative charges are exhorbitant (I cannot quite fathom being charged £400 for printing out documents, inventory checking and very less proactiveness from the sales staff) Only if this could be reduced to a more purse friendly amount. 2) Parkers did not allow any contact with the landlord, thereby introducing additional layer for any issues (although we did not face very many). But this should be more discretionary if tenants are well behaved - which was the case with us.
11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.