It would be invidious to

It would be invidious to single out individuals here, because they all work as a team, the best I have seen (and I have seen a few). The main thing for me is this: they were there when you needed them. If they said they would phone back, in, say, half an hour, they did phone back without fail and punctually so. They have what so many agents seem to lack: a sense of urgency, but also a sense of humour and somehow a soothing, calming effect on overstimulated customers overwhelmed by the complexities and uncertainties of buying (or selling) a home. I could wax lyrical about them for a while longer, but won't: let me just say this: consummate professionals, honest, knowledgeable, caring (oh dear, I wax again) . Thanks Parkers - Peter