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Martin & Co Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If I could give them zero stars, I would. They were my sales agents and totally incompetent and awful. The sale took more than 6 months, and the day before completion, the buyer pulled out. 100% as a result of the agent's incompetence. Major blow to me and totally wast of time. Avoid them like the plague

Reply from agent

We're truly sorry to hear about your experience and understand how frustrating and disappointing this must have been. It's never our intention for a sale to cause stress or take longer than necessary. We take feedback like this very seriously and would appreciate the opportunity to look into what went wrong. If you're open to it, please contact us directly so we can better understand the situation and see how we might make things right.

1.00 /5

Only giving it a star because aim forced to. If I could this would be a -1⭐️ Absolutely terrible. They have zero interests for the tenants, they only care about the landlord’s interests and their own £££ Honestly AVOID at all costs!! They’ll be all sweet and rope you into a contract you aren’t happy with only for you to end up on the streets. I regret giving these scammers even a dime.

Reply from agent

Hi Brandom, We’re sorry to hear that you had a negative experience and appreciate you sharing your concerns. At Martin & Co Reading, we strive to provide fair and transparent service to both landlords and tenants, and we take all feedback seriously. If there are any specific issues you'd like to discuss, we’d be happy to look into them further. Please feel free to reach out to our team directly so we can better understand your situation and work toward a resolution.

1.00 /5

Customer service is just disgusting, cheap and in general what they represent is a joke. Sad old dude on the phone trying to be more that he is, pathetic waste of time

Reply from agent

Dear Natalia, We're truly sorry to hear about your negative experience. Our goal is to provide excellent customer service, and it seems we fell short. Your feedback is invaluable, and we are addressing this issue internally to ensure it doesn't happen again. Please contact us directly if you're willing to discuss this further, as we'd like the opportunity to make things right.

1.00 /5

Bad experience, i would not recommend them as tenant.

Reply from agent

HI I'm sorry to hear that you had a negative experience with Martin & Co as a tenant. It's important for companies to address issues and improve their services based on feedback. Hopefully, they can learn from your experience to provide better service to future tenants. If you need any assistance or advice regarding your situation, feel free to share more details or call into our branch.

1.00 /5

Time wasters, Kyra Smith call me at 4:30pm to confirm the viewing, I was there from 5:20 to now, called the agency at 5:40pm saying that nobody showed up, they could get bother to call Kyra, who later on I was told had left the building from the other entrance. You can't do business if you don't know how to keep a basic communication with your leads!

1.00 /5

Total sham. Lost £8000 from lost rental income due to Parma’s recommendations for a tenant. No sense of responsibility, apology or regret for his negligence. He is lucky I did not take legal action. No proper background check was carried out. Do not believe these fake reviews. Go with these incompetent people if you want to lose your money. They sent a barrage of clients who couldn’t afford the rent then sent someone who declared bankruptcy and has an extensive criminal record

Reply from agent

Barry, we cannot see that you are a client of ours or ever have been, we have no record of you or the situation that you describe - perhaps you could contact our office - if this review was meant for another branch, please remove it and re-direct it to the relevant branch.

1.00 /5

Total sham. Lost £8000 from lost rental income due to Parma’s recommendations for a tenant. No sense of responsibility, apology or regret for his negligence. He is lucky I did not take legal action. No proper background check was carried out. Do not believe these fake reviews. Go with these incompetent people if you want to lose your money. They sent a barrage of clients who couldn’t afford the rent then sent someone who declared bankruptcy and has an extensive criminal record

Reply from agent

Barry, we cannot see that you are a client of ours or ever have been, we have no record of you or the situation that you describe - perhaps you could contact our office - if this review was meant for another branch, please remove it and re-direct it to the relevant branch.

1.00 /5

Total sham. Lost £8000 from lost rental income due to Parma’s recommendations for a tenant. No sense of responsibility, apology or regret for his negligence. He is lucky I did not take legal action. No proper background check was carried out. Do not believe these fake reviews. Go with these incompetent people if you want to lose your money. They sent a barrage of clients who couldn’t afford the rent then sent someone who declared bankruptcy and has an extensive criminal record

Reply from agent

Barry, we cannot see that you are a client of ours or ever have been, we have no record of you or the situation that you describe - perhaps you could contact our office - if this review was meant for another branch, please remove it and re-direct it to the relevant branch.

Contact details
Sales Phone:

01189 312179

Sales Email:

reading@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 13:00
Address

21 Whitley Street, Reading, Berkshire, RG2 0EG, South East, UK, RG2

We have been providing specialist advice to buyers, sellers, tenants, and investors alike since 2001, and offer a large number of managed properties in Reading and its surrounding suburbs. Parma Dhillon is Director at Martin & Co Reading and along with his team, has built strong and loyal relationships with tenants, landlords and customers alike. Reading offers fantastic links to London, with a fast train to Paddington in just 25 minutes - making it hugely popular amongst commuters. The town has excellent schools and local amenities, along with a university, and as such attracts families, students and professionals. We offer a unique combination of expertise and outstanding company values, bringing you the very best service at all times. At Martin & Co Reading we enjoy the constant reward of finding people a house to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Reading get you on the move.

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