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Miles and Barr

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

From the start M&B were very clear as to value and process. We took advantage of the "Market Ready" option so that all the agreed details and marketing information was done in advance as we weren't ready to actually start the selling process. The marketing brochure and website details were second to none and the 360 degree video is brilliant. We received an acceptable offer within a week so very pleased. From then on we had a project manager / Liaison Agent who smoothed the way through for us with other solicitors and estate agents. That appointment was crucial for us and saved us so much time ourselves in what always is an unknown and stressful process. We had great confidence in her. Now sold and we're about to move. M & B ..Thanks very much!

Reply from agent

Thank you for your kind comments, Frank. It's great to hear about your positive experience and how our "market ready" solution has worked well for you. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

We’ve had fantastic service from Miles and Barr from start to finish. We initially were going to sell with a smaller firm but the valuer Jack really impressed us with what Miles and Barr had to offer. His excellent communication skills and consistent (but not pushy) approach sealed the deal and we are so grateful to him and the rest of the Miles and a Barr team as they sold our house very fast which put us in a great position when finding our dream home. Everyone we interacted with was professional, friendly and helpful (Rebecca, Harry, Hannah, Chelsea to name a few). They promised they’d help us find a property we loved within our budget and they certainly did! James the Ramsgate branch manager is brilliant at what he does and closed each deal smoothly between my buyer and our seller. I’d 100% recommend using the solicitors and mortgage advisor they recommend too as everything has been so smooth. Aggi the mortgage advisor worked so hard to secure us a good deal and when there were delays with the insurance company Sam kept me sane with his reassurance and updates and Gary sorted out new home insurance on the day of his own house move! Nothing was too much trouble for any person we spoke to, even on the day of completion we had issues with our removal company and they stepped in with reassurance and offers of solutions! Absolutely outstanding estate agents whom we feel are game changers in the field. They’re efficient, reliable and their customer service is fantastic. We are so grateful to Miles and Barr for going the extra mile and helping us take the leap into our wonderful forever home, thank you Ramsgate branch and team, you’re brilliant 🤩PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your kind comments, Lisa. It's great to hear that we lived up to and even exceeded your expectations. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

Just bought a property with Miles and Barr and have been really happy with the service. All of the team have been friendly, professional and super efficient at meeting our enquiries and requests. Shout outs to Jack and particularly Becky White our sales progressor who I cant thank enough for her patience and support in getting this purchase completed!PositiveResponsiveness, Professionalism

5.00 /5

Extremely efficient and knowledgeable.PositiveProfessionalism

5.00 /5

Brilliant friendly customer service from beginning to end.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Really clear from viewing to purchase. A personalised experience from all staff I encountered. Was talked through a variety of choices, using less jargon so it was easy to follow and received regular updates.PositiveResponsiveness, Quality, Professionalism

5.00 /5

I couldn't fault the service provided, good communication skills, always returned phone calls and answered enquiries. Good photographs and website, and accompanied viewings. In general an excellent service and value for money.PositiveProfessionalism

5.00 /5

I have bought and sold properties in Ramsgate for 17yrs and have always used Miles & Barr. I find their team extremely helpful and professional in all my dealings with them. James Perks, Giuseppe Chivilo & the mortgage Guru, Aggi have been superb in helping me to establish a property portfolio for the future of my kids. I would recommend them always.PositiveProfessionalism

5.00 /5

I put my house on the market with Miles and Barr and everything was moved along very quickly; they helped me get an EPC and organised photos and the For Sale board up within a couple of days. Luke was professional and explained everything clearly, taking the time to go through different options with me. The viewing system was efficient and I received notifications and reminders. My house sold within 2 weeks. Overall, I'm very happy with Miles and Barr, and wouldn't hesitate to use them for my next house move.PositiveResponsiveness, Quality, Professionalism, Value

Contact details

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Address

51 Queen Street, Ramsgate, CT11 9EJ, UK, CT11

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