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Miles and Barr

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Suzanne was exceptional at her job. She kept us updated and ‘in the loop’ through out the whole process. There were hiccups and delays with the chain towards the end, yet she was always there with a reassuring phone call or message.PositiveProfessionalism

Reply from agent

Thank you for your kind comments. It's great to hear that Suzanne lived up to your expectations. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

Communication throughout purchase process by all of the team during what has been an incredibly busy few months was very impressive. Hugely grateful for those that went the extra mile to allow me to purchase my dream home.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Jack Basson Senior Valuer for Miles and Barr of Ramsgate. Is knowledgeable, understanding and empathetic to the requirements of needing a valuation for the purposes of probate. A free valuation service dealt with a timely manner in a professional standard. Good understanding of the recent trends in the local property sales market, supplies information on likeminded properties and the sale price’s. He gave me a peace of mind and trust in his judgment on the actual market valuation of my late father’s leasehold property. Even kind enough to supply this as an email and also a hard copy for legal documentation to a solicitor. Excellent customer service by the full team. If I was going to sell or buy, I would definitely use this agent again.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your kind comments, Nikki. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

From my initial phone call to Miles & Barr, through the property valuation, sales & marketing activities, and finally the completion process I have been very impressed with the professionalism and smoothness with which they looked after me and guided me through my property transaction. I would definitely recommend Miles & Barr; they know what they're doing.

Reply from agent

Thank you for your kind comments, Tom. It's great to hear your felt we delivered a professional service when selling your home. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

Nicole at miles and Barr is amazing! Really recommend her. And have had such a good experience with her. We have been renting the same property for 8 years and she has been fantastic.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for your kind comments, Vicki. It's good to hear that Nicole is providing you with a great level of service. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

These stars really are for Jade Gumm at the Ramsgate branch of Miles and Barr. Her kindness, understanding, calm and care were truly outstanding. I knew the first time she showed me some potential new homes, I wanted to buy through her. That's compelling. That's relationship and humanity. Some people simply have a gift to be present. Buying a new home is a big event in anyone's life. And Jade made it all the more easeful. Thank you Jade. Thank you Miles and Barr

5.00 /5

It was a real pleasure to meet Amanda from Miles & Barr. She listened and took note of any concerns I may have had and just has a real friendly and pleasant nature about her. A great representation of this company.

Reply from agent

Thank you for your kind comments, Kylie. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

We had an excellent service from Miles and Barr. They got our property up and running straight away and they even sold it for us with an offer above the asking price. We have been using their services for buying and selling ever since they started around 20 years ago. Thank you again to everyone for your continued great work

Reply from agent

Thank you for your kind comments, Simon. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark – Customer Experience Manager

5.00 /5

Had a great experience with miles and Barr finding my house. I was very fussy with what I wanted in which they were very helpful especially Jade who was so positive and patient with me. Nothing I asked was too much made it a very enjoyable experience and found my perfect house

Reply from agent

Thank you very much for taking the time to leave a review, Dom. Our Ramsgate team always endeavour to deliver a positive customer experience and we loved hearing about your experience. if there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager

5.00 /5

I engaged with Miles and Barr from the beginning of my home search and was shown around properties by a very diligent young chap who'd clearly done his homework on the properties and actually had answmiers to my questions. It was evident he had met with the seller and got some vital information pertaining to the renovation work that had been done, so this was an excellent viewing experience. From there, when I wished to make an offer, I was sent in the direction of Amanda Ennis who got me sorted out with a mortgage offer, legal support and all the requisite insurance policies I'd need to proceed with the purchase of my first home. To be honest, I didn't (and still don't) know much about the process, so having Amanda handle it all for me and go with Miles and Barr's partners was a no-brainer for me. I am sure it worked out more expensive this way, but I would just far prefer to rely on that network of specialists handling things. Most importantly, as we started to get bogged down in the legal business, Suzanne Bearden of Miles and Barr was a terrific resource for me to keep me updated, keep my rage levels down and to act as a go-between between me and the seller. We were in nearly constant contact and even on her days off, Suzanne was happy to take a call from me. I think even during a period of illness, she was available to me, too. I cannot thank Suzanne enough for her sterling work.

Reply from agent

Thank you so much for taking the time to leave a review, David. It is wonderful to read about how many of my colleagues from across multiple teams helped you to purchase your first home. If there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager

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Address

51 Queen Street, Ramsgate, CT11 9EJ, UK, CT11

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