I rented a flat in Broadstairs from this branch about a year and a half ago. Upon moving in, the flat had a terrible smell and was absolutely filthy including thick black dust on the surfaces and windowsills, dead bugs and dirt on the floors, broken bed frame and radiators and a plethora of junk from previous tenants, meaning we had to pay a cleaner to attend before we were able to even sleep in our flat, as well as paying to fix furniture which was meant to be included in our tenancy. When I raised this with my property manager, they refused to reimburse us for any cleaning costs. Following our departure, they even had the audacity to try and charge us a ridiculous fee for cleaning despite us leaving the flat 10x cleaner than we found it, at our own cost. Laughable really. I would avoid