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Miles and Barr

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Miles and Barr

A selection of reviews/testimonials by highest rating
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1.00 /5

Got told that we would get a phone call back last week to reschedule a viewing timing for a property to then not receive a phone call and to chase them to even get a phone call. to later on get told the property is being letting out to someone else. If someone actually contacted us when they said they were going to we would have had a chance at getting this property also called them 100s of times leaving messages and no phone call back. The level of unprofessionalism is astonishing within this branch.

review by Alex Scott

Reply from agent

We’re sorry to hear about your experience. We always aim to deliver the highest standard of service, and we take feedback like this very seriously. I am trying to locate your details on our system so we can look into this properly, please contact us on LettingsHubThanet@milesandbarr.co.uk where we will be able to assist you further so we can address the matter and review any communication you may have received so we can ensure this is accurate. We would love to have the opportunity to investigate this. Thank you for raising this to our attention and we hope to hear from you in due course.   Kind Regards, Rhian