We have had the best experience with this letting agency. Saturday morning I applied to view a property in Gillingham. Saturday afternoon around 1.30Ish Katie called to get more details and then arranged a viewing with us at 4pm the same day. We met Katie at the property and she freely let us wander for as long as we wanted, no rushing. Katie answered all our questions and was so very helpful. We had the phone call today to be accepted and to go aheadwhich was the best news, Katie has been on the end of the phone and email for us at all times and nothing has been to much hassle. Very appreciative of all her work. Since moving in any issues have been dealt with promptly and we have been kept updated at all times by Michaela. Such a great team