Such amazing service from Michaela today (1st June 2026) - my shower stopped working at the worst possible time (in a heatwave) and my issue was resolved promptly. Big thank you to Michaela for escalating this for me! I cannot recommend this company enough - Jessie and Ellie are absolute stars! 🌟 They both have been so kind and helpful to me during this renting process. Every time I have called and left a message they have responded quickly, which is very much appreciated! On a recent flat viewing, Jessie was so informative and gave me lots of reassurance about my questions.