Over the past three months, Mihaela has carried out excellent work in managing communication and coordination between myself as the landlord and the tenant. She has consistently demonstrated professionalism, clarity, and a proactive approach. Recently, an issue arose with the building that was through no fault of either the landlord or the tenant. Throughout this situation, Mihaela handled matters efficiently and constructively, ensuring all parties were kept informed and that the issue was addressed with fairness and transparency.