Dear Joy, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jess provided you with such helpful assistance during your house hunt. Providing exceptional service is always our top priority, and we're delighted that Jess was able to meet your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your trust in us and look forward to assisting you further in the future.