Hi Charlotte, Thank you for choosing our services for both selling your home at our Blackfen office and purchasing your new home through our Rainham office! We're delighted to hear that you found our staff to be very friendly and professional throughout both processes. Your recommendation means a lot to us, and we're thrilled to know that you would use our services again in the future. If there's anything else we can assist you with down the road, please don't hesitate to get in touch.