Hi Isabella, Thank you so much for your glowing review! We're thrilled to hear that you had such an amazing experience at Robinson Michael & Jackson and that Jess stood out to you with her exceptional service. We strive to create a welcoming environment and provide top-notch service to all our customers, and it's fantastic to know that we've met your expectations. Your recommendation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.