Thank you so much for sharing your positive experience with James, our mortgage adviser. We're delighted to hear that he secured a great deal for you on a 5-year fixed mortgage, and that the process was smooth and easy. Your feedback about James being good, helpful, and keeping you informed is greatly appreciated. We're thrilled to have been able to help you save on your monthly expenses. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. Thanks again for your recommendation! Best regards, Lee and the team