I have mixed reviews about RMJ in Rainham.. at the start of my 11 month long purchasing process they were fantastic, really responsive and were keen to get me ready to move in.
Towards the end of the process I found myself chasing and chasing for answers which they simply weren’t telling me. In the end my solicitors were giving me more accurate information and updates.
The long process was not their fault due to the first chain breaking down and the second having land title changes done half way through the process instead of at the start.
I’m a first time buyer and can honestly say I have never been through such a stressful process.
Reply from agent
Thanks for the review Danny. It was an extremely hard set of circumstances with the move, none of which you could control yourself. The first chain fell through due to the seller at the top changing their minds, Covid-19 lockdowns (x3) and then the new chain being part of a housing development where the title of the subject property had to be transferred to a company name before we could proceed to exchange of contracts. Any one of these circumstances is extreme, to have all of them in one transaction is unheard of. Thank you for your patience with this. You were told everything that we knew, even though the information did not relate to your actual purchase. The information came from me, your solicitor was unable to tell you the information as it was a conflict of interest due to the fact that hey were also acting for another party in the chain. I was very happy to get you to the exchange and delighted to have finally completed your purchase. I hope you and your new family are very happy. Lee