Thanks for the review and feedback Maha. The process dragged on a lot longer than initially thought due to the probate sale in the chain, thanks for acknowledging we had no control over that. We tried to keep your family updated, this was mainly on email as they could not answer calls due to the nature of their job. We often did not receive a reply to our updates on email. We are happy that your investment purchase has completed and you have secured a tenancy straight away. Lee and the team