When I decided to sell my home, I looked at all the local estate agents in the area and settled on three to complete a valuation of my property. Ryan came to visit me and provided an exceptionally well prepared presentation of RMJ together with providing his opinion on how my property would do on the open market. He brought details of similar properties to mine with him and was able to speak about how they performed to give me an insight of what to expect. I felt he was honest and wanted to work with me to get the house sold. He took the time to understand my reason for moving and what was important to me. On the day my home went on the market, I received a call from Izabela, offering me my first viewing. She was very upbeat and positive which I was very pleased about (how someone has that level of energy at 8:30am I will never know). The viewing turned into an offer on the same day and Izabela was great at communicating between the buyers and myself. Always positive and friendly. My file was then transferred to the sales progressor Nina who I was told was like a bull dog when it came to pushing the sales process forward. Nina called me, introduced herself and came up with a plan for the weeks ahead. She explained the process well and made it clear to me that she was there to support and do what she could to help in any way she could. The process turned into anything but a smooth ride with many delays caused my mortgages and solicitors. Nina was great at keeping communications flowing and keeping everyone on track. I received many updates by either phone or email, even if to say “no updates” which I appreciated. After waiting for many weeks, it was becoming clear to me that the sale was just not going to get to the exchange of contracts. I had a tight deadline to meet and it was just not going to happen. Nina could tell my frustration but remained motivated throughout the entire process. I was tired, worn out and stressed, and for me, it was obvious the sale would not progress any further and I needed to re-look at my options. This meant missing my deadline and causing me all sorts of upset and dramas. Nina listened to my frustrations, emphasised but would always come up with something we could try. I felt Nina always had just one last trick up her sleeve that I hadn’t thought of. At the 11th hour, it was decided the sale wouldn’t progress any further but Nina was still motivated, full of energy and remained positive. She worked tirelessly to work out ways around certain obstacles that were in our way. I was fed up and very disheartened. Suddenly, before we knew it, we had exchanged contracts the following day. This was down to Nina’s hard work and dedication to supporting me. We couldn’t believe it. Not only did Nina have to drag herself across the finish line after weeks and weeks of delays, she also had to drag me too as I had lost all hope and energy. Nina was always positive and highly motivated which kept me going. She never gave up once. If it wasn’t for Nina’s persistence, there is no way we would have reached exchange of contracts. She was truly amazing . I felt Nina was always there if I needed her and that she had a genuine desire to help and support the process. This didn’t seem like ‘just another sale’. Nina really cares about reaching the best possible outcome. I would recommend RMJ as a good choice for an agent if you are thinking of either buying or selling. Open communications and friendly staff who all knew me by name as soon as I said “Hello”. I cannot thanks Nina enough for her determination, high energy levels and her motivation. Well worth choosing RMJ to know you have that excellent level of support when you really do need someone on your side.

From start to finish Kelly, Stacey and Ellie have be fantastic from viewing to the support of referencing and handover of our new home. Thank you for a lots of help and friendly attitude.I would always come and recommend your company to anyone.

Definitely one of the best Estate Agents in the area. Had a number of queries regarding the rental market in the local area and Robinson Michael & Jackson went above and beyond answering them. Contacted 5 or 6 other estate agents in the area but they were abrupt and didn't want to help. From the first call to the subsequent ones Kelly was professional, friendly, knowledgeable and really helpful. Can't thank her enough for all her help. A couple of her colleagues were really helpful on the phone too. I will certainly use RMJ in the future and highly recommend this agent.

Ellie-Louise Fletcher at Robinson Jackson is an amazing young lady, very professional and full with beautiful smile. She made renting with Robinson a great experience. I happened to deal with Kelly and Nikki of the the Rainham office as well and I can 100% recommend them to family and friends. Great Job to them.

Great experience with the Rainham branch, especially Nina who dealt with all the legal and paperwork side, and the sales team through the difficult economic background where several buyers fell through but they managed to find a new buyer each time until it eventually went through. Hard working branch and they always get back to you fairly promptly. Recommend.

We've had Izabela as our point of contact and she's been so helpful and friendly throughout, really positive, relaxed and quick to get back to us with any updates. It's been a long time coming for us and she's made this part of the process easy. Thankyou!

It is with great pleasure that I share my experience with the team at Robinson Michael & Jackson Rainham & Gillingham. It was thanks to this real estate company that they were able to find the perfect property for us. I would especially like to highlight the employee Izabela, who served us in an exemplary way. From the first contact, she provided us with all the necessary information, answered all our questions and guided us very precisely in the search for the ideal property. In addition, throughout the purchase process, Izabela accompanied us in a very attentive and helpful way, ensuring that everything was carried out in a transparent and smooth manner. We are very happy with our new property and could not have done it without the support and expertise of the team at Robinson Michael & Jackson Rainham & Gillingham, in particular Izabela. Without a doubt, I would recommend this company to anyone looking for quality service and personalized attention.

I have gone through the process of buying a property with the help of Robinson Michael & Jackson in the Gillingham area in Kent. They have been extremely helpful and understanding throughout quite a daunting … More

Kelly and her team (Nikki, Petra, Hollie) were amazing! We needed tenants for our property and it took only a couple of days to find the right ones! The team are knowledgeable, helpful and efficient. They made the process so easy for us. We will definitely use again, highly recommended. 2 years later, we continue to work with Kelly and her team. Recently dealing with Dominic who has been amazing. Keeping us informed, offering valuable advice and sympathising! Very happy with the professional service.PositiveProfessionalism

Great experience