Very pleased indeed

We were very keen to sell our house, so using an online agent for the first time did represent something of a risk. We selected House Network as it appeared to be the most professional of those offering the service and we were not disappointed in our choice. They took great care to ensure that the presentation of our property was fully up to professional standards, including taking high quality photography and supervising written material as part of the fee package. This contrasts with some other online agents, where inappropriate superlatives, probably inserted by the buyers, are allowed to run riot. Account management was also thorough, conscientious and very professional at every stage, from marketing through to exchange of contracts. In a nutshell, we saved several thousand pounds in commission and received among the best service levels we have ever experienced from an estate agent. If you talk to a high street agent about what makes them different from their online competitors, they will be likely to mention 'working the database' and 'conducted viewings'. In fact, we negotiated special side contracts with two local agents, based entirely on personal introductions, rather than wider marketing. The net result was one introduction, which resulted in an offer from a couple who hadn't sold their house. As for conducted viewings, we always prefer to do our own - so no benefit there, either. We hope very much that we won't have to sell another house but, if we do, it will certainly be through House Network.