Hi Nigel, Thank you for taking the time to write this review. You have picked up on something which is a frequently asked question in our new listings team which is 'What is your incentive to sell after I pay upfront?'. This one is an easy answer for us, by paying upfront we now have to deliver, and customer service is key to us to grow as a company. We aim to deliver on every section of your sale, from arranging viewings to offer negotiation and sales progression, and to receive this review from you is testament to that! We do hope that you choose to use our services again in the future. Kind regards, Ashley Elley Head of Customer Experience