My first encounter was with James who popped out to value my property. He's a professional man with many years experience and having grilled him with all my questions James answered them all. He book another appointment to take photos and a video of my property so the first steps of showing off my property began. The whole experience was made easy and boy did the photos do my place justice. My next encounter was with Victoria who showed me a couple of properties I was interested in buying. The young lady showed me her caring compassionate side which meant a lot due to my sightloss. Nothing was to much trouble especially when it came to steps, stairs the view out of up stairs windows. I had spoken to Lucy on several occasions to arrange viewings and ask questions. I was again happy with the can do attitude, the polite young lady. I was contacted by Lorna once my property was offered on. This is when things start getting stressful but I needn't have worried. She kept me updated with progress and pushed the right buttons to move the paperwork along. The team from Quedgeley branch took ownership of my property which was sold quickly and my next property I offered on professionally every step of the way. I would do business with them again if I ever decide to move again.