Made to feel uncomfortable.

We are tenants moving out of our flat and have had an agent who has made us feel rather uncomfortable. We both work full time and are in the process of moving out. But yet we are told off for the way our flat looks. I feel this is quite unfair considering it is still our home for the time being. And we are packing our belongings up and have boxes around the flat. Over the past 2 years hunters have been great and I would not complain but it is just one particular agent just lately.