Hello Vicki, Sorry to hear you haven't had a reply, this is very unusual. We are very responsive to all our enquiries and messages. Please send me your details along with how you communicated and when to us so I can check into this to prescot@belvoir.co.uk as I have searched our systems and just can't seem to find your enquiry. We would be happy to give you details on this property you wish to hear more about. Warmest wishes. Belvoir Prescot.