Dear Jade, All feedback is important to us and it is disappointing to see the 1 star review you have given. We have looked on the system and all communications from Nicholas Humphreys to you and we can confirm we have not breech any GDPR policy. Your tenancy agreement was not inclusive of any (Gas, Water, Electric & TV Licence) bills which where not paid for the duration of your tenancy agreement therefore the utility companies have issued you with a debt recovery letter. We have provided you with full inventory report showing you the meter readings taken on move in therefore we would suggest you contact the utility provides directly to resolve this matter. Kind Regards Nicholas Humphreys Southampton