We lived in a property managed by Nicholas Humphrey’s this past year in Southampton, and suffice to say it was a less than satisfactory experience. The only thing consistent about this agency is their consistent lack of communication and disregard for any request you send them regarding the state of the property. On the subject of the state of the property, our arrival into said property did not meet the standards set by the agency themselves in our own tenancy agreement. There were no spare keys for the bedroom doors on our property - a fact only made known to us when somehow one of the doors on our property locked itself and we had to pay out of our own pocket for a locksmith. Perhaps due to the fact that we were mere students renting the property, but the decided lack of care from the agency and feeling of inconvenience we felt at the simplest requests was a running theme throughout the year. It was an unnecessary added stress to our final year at university, and the only time we were shown a modicum of care and attention was, of course, when we were viewing the property and preparing to sign contracts. Overall, it was an awful experience and I would not recommend anyone rent from this frankly lazy and incompetent agency. I would give no stars if I could.