went in to the office on Sat, the lady were very rude and bad attitude, I would say the company’s impression has been ruin by the way how she deals with customers, I would never recommend anyone to this company. A letting agent does not mean you have right to be rude ! We do understand checking the ID and immigrant status is very important, however the attitude is more important, the lady on the day was very rude, she thought she has power to talk people down as she can decide who she can rent the property to, you should check the CCTV, you can see how was her attitude when we just walked in , her facial impression was not friendly , arrogant and rude. the way she talked to us even our daughter can sense that she is rude. I believe no one can accept the attitude, no one! We dont understand why another letting agent in town can do professional jobs which see everyone is equal , no discrimination , to give us advised and we have our home now (which is happily received 6 months rent in advanced and satisfied reference , that was what we putting the offer to her)I would say I would never recommend anyone to your company , never ever !