Had poor communication every time I called. Felt like the agency did not want to speak and kept taking a message and promised a call back from Jenny- however never did get a call back. I called back a few times about an application put in and told I would get a call back every time I would call but never did and then used the excuse of 'misscomunnication'NegativeResponsiveness, Quality
Reply from agent
Thank you for your review. I am disappointed to read you feel our communication with you was poor as it is always our intention to exceed expectations. There was a lot of interest on the property and several applications received. Upon receiving your application we sent you an email outlining our process and timescales which we adhered to. We always look to improve our systems and thank you for your important feedback.