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Kings Estates - Portsmouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

A truly disgusting company, as you can see by the reviews, these are not to be trusted and the deposit situation went on for 4 months over summer as they try to blame you for stuff that isnt your fault, their workers are a disgrace when house viewing, the house stunk, mould everywhere PLEASE AVOID!!

1.00 /5

This company is absolutely disgusting. We rented for a year and when we entered the property it was a state and stank, hadn't been cleaned and was quite honestly, barely liveable. Towards the end of our tenancy, we asked an agent in person to file a complaint about something, they did not and used it against us when it came to giving our deposit back. When it came to giving the deposit back it took us 5 months to get it back and the emails we sent them of proof we hadnt done what they said were ignored and we were sent the same incoherent, basic response each time. DO NOT RENT/BUY FROM THIS COMPANY!!!!!!!!!!

1.00 /5

Students avoid like the plague.. be prepared to fight for your deposit. Take pictures of everything in the rental property, Kings are horrifically pedantic and will try to squeeze you for as much of your deposit. Kings did not follow their own contract with regard to deductions and took far too long to respond to any emails. We requested maintenance on the property within a couple of months of moving in, which was ignored repeatedly. For example, we asked for the extractor fan in the bathroom to be fixed, but it was never fixed. Then Kings blamed us for the damp/mould in the bathroom at the end of our tenancy. Honestly, a joke of a company

1.00 /5

Students say goodbye to your deposit In the three years that we have lived out of student accommodation, Kings Estate Agents are by far the worst company we have ever decided to rent with. They are unprofessional and un responsive, taking weeks at a time to respond to the simplest email, further more when we called to enquire about issues with the property we essentially got told not my monkey not my zoo. We requested maintenance on the property on several occasions which was never fixed and when the contract ended we were blamed for the issues wrong with the property, even Stevie Wonder could see there were issues with the property prior to moving in. STUDENTS! Take photos of everything and we mean literally everything, they will pick up on a tiny spec of dust and dictate you must pay for a full end of tenancy deep clean out of your deposit After 3 months of fighting King's through the deposit protection scheme, we eventually won the majority Kings estate agents do not follow contractual obligations and acted illegally on several occasions, e.g. letting them selves into our home without 24hrs notice, they then begin to be petty and requested viewings 1 minute before the 24 hour mark. Kings estate agents rely on the fact students are broke and would need a full deposit to pay for future deposits and rental payments, by any means do not cave to their deductions... you will win

1.00 /5

Avoid this agent and especially Rachel as i can remember. Really rude and asking for many information which themselves don't know. To rent a simple house for a couple it's not enough to have a full time job with a good salary but to also have a homeowner guarantor!!!! Again to rent a 1bed house for a couple. Extremely rude and with an attitude in her voice. AVOID

1.00 /5

House was disgusting when we moved in, grease stains, pubes in and over furniture. Basics like lightbulbs and the extractor fan were broken. Black mould in the bathrooms and all up the back of the house. Joint butts in the hallways when we moved in and house stunk of cannabis. Honestly shocking level of incompetence from a professional company, would expect better quality from my 3 year old niece with a toy phone and plastic screwdriver.

1.00 /5

We personally have not had a great experience. Staff seem to not really be sure about a lot going on, including past emails, laws, when things are happening etc. They are super friendly and lovely, just this company seems to need more training or more staff. There's long waits for replying on emails, when I phone I'm being told to wait for replies so they have a paper trail, the replies don't actually answer the emails and are filled with errors

1.00 /5

Please avoid this estate agents. An Extremely negative experience throughout our tenancy. A lack of replies to emails, extremely long waiting times for any response for any concern. They broke the tenancy agreement on their end, taking far too long to inform us of deductions from our deposit, which did not seem to be justified and seemed extremely unfair. The property was extremely dirty when we moved in, with various bags of rubbish left from the previous tenants. One of these consisted of an old dirty toilet seat left on the dining table. At the end of tenancy we left the property extremely clean, especially compared to when we moved in. After moving out we had to chase our deposit up. This was an extremely stressful experience, which ended with them taking deductions that do not appear to be justified. This company is greedy and will keep as much of your deposit as they can get away with. Please take your own inventory photos before moving into your property and at the end of tenancy or just avoid this company all together!!

1.00 /5

The most unprofessional estate agents I have ever been with. They never respond to your emails, throughout the year we contacted them to fix issues with our property, sent them emails detailing everything that was wrong and just didnt bother to respond. They would come to the property without informing us and when they did they wouldnt even bother to shut the door when they were showing people around. Kings estate agents is the worst, and by the other reviews I'm not the only one who feels like this. Prepare to fight for your deposit at the end of the tenancy because they bring up an inventory reviewed many years prior and try to pin the issues of the property on you and most likely get away with it when the tennants are not experienced dealing with these type of scammers

1.00 /5

Charged £250 for “professional cleaning” after having a leak for a full year with no resolution

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Address

67 Albert Rd, Portsmouth, PO5 2SG, UK, PO5

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