Awful experience with kings for the two years we were tenants- bad communication where by we were constantly chasing up answers, the finance department constantly not knowing where/if our money had been sent in. The majority of staff are rude- when I dropped the keys off I had young girls rolling there eyes at me and laughing under their breaths as I didn’t know out of the 15 or so keys what belonged to which door despite them having photographs etc. we have been chasing our deposit since leaving the end of July- every time I personally have called, the person in charge of our property is never in the office. It seems they all go on annual leave without any communication of what is happening and next steps, or who will be looking after those properties whilst they are away. The communication in house at kings is awful and unless you want a constant headache I do not recommend at all. We also had multiple incidents of people turning up to our property without any communication they would be there- one time it was a man who walked in our house around 10 in the morning. You can only imagine my fright and fear as I saw them. Fortunately I didn’t call the police as they explained they were sent from kings and given a key to just walk in! Unacceptable and frightening. To further this, we had carbon monoxide alarms going off- there is no one to contact when the office is closed. Which is often. We would have to go straight to our landlady. As a landlord- I would recommend using other businesses as kings certainly took the piss with our dear landlady- and as a tenant I highly recommend you use other companies. I could list many more reasons however I will leave it at that for today. Unsatisfied and disappointed.