Kings estate is honestly one of the most difficult estate agents I’ve worked with. We was promised a fully furnished house with bills included. When the contact came they decided to switch up what they said, luckily we had evidence that they had said this. In our home we have been complaining about the pest problem we’ve been having as well as the other additional problems and we would rarely get a response from kings or it would never be resolved. They are very quick to say it’s the tenants fault when in fact the pest problem is the landlords! We got in contact with previous tenants of the house in which they said they also had mice, but when we spoke to Kings their response that they had from the landlord was ‘they can pay for it it’s not my problem’ when in fact it is! They have poor communication between themselves and us the tenants as well as the landlord and his contractor.