Edit: I find it strange that countless reviews claim that Kings Estates have taken as much of their deposit as they can but they “don’t appreciate such damaging accusations”. Surely if it was nothing to do with them, people wouldn’t be leaving such reviews. Also, we don’t appreciate your agents letting themselves into our home because they think a read receipt is an invitation into our home. A quick google search reveals: “It is a common assumption of landlords and their agents that, as the tenancy agreement provides access upon what is usually 24 hours' notice, they have the right to access the property after the said notice. However, landlords must request access whenever they wish to enter the property.” We did not grant access. When I explained this in my last email it was ignored. ——- As others have mentioned, their agents act illegally and let themselves into your home without permission. They are excessively frequent with bookings, treating the place you live in more like a showhouse than a home. I wrote an email to complain about the essential break-in and threatened legal action. I was essentially told "we can do what we want if we give 24 hours notice" which is UNTRUE. They had the cheek to then say that if we DIDN'T want them to enter our home, we had to provide a reason! I am currently looking into installing a chainlock because these estate agents of darkness might be stood outside my bathroom when I get out of the shower. Or maybe they'll wish me good morning at the foot of my bed when I wake up like the seven dwarves So if this happens to any of you, go to citizens advice and take them down to china town. They conduct this type of behaviour because they rely on students not taking action - it seems like not enough of us are. It's a hassle, but these guys are not only deposit thieves, they think your home is their right - so they can make more money! Absoloutely disgraceful and it's a wonder that they're still operating. Kings estates more like cringe estates